{"id":123,"date":"2024-09-23T08:57:17","date_gmt":"2024-09-23T08:57:17","guid":{"rendered":"http:\/\/www-krogercomfeedback.com\/?page_id=123"},"modified":"2024-09-23T08:57:19","modified_gmt":"2024-09-23T08:57:19","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/www-krogercomfeedback.com\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\n<p>Kroger is a major supermarket chain in the United States, offering groceries, pharmacy items, and health and beauty products. Customers can shop online through Kroger\u2019s website and mobile apps, and they can also use grocery pickup services at select locations nationwide.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to access a survey?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Website:<\/strong> Visit the <a href=\"https:\/\/www-krogercomfeedback.com\/\">KrogerFeedback website<\/a>, it is accessible through a link provided on your receipt or via Kroger\u2019s official site.<\/li>\n\n\n\n<li><strong>Receipt Code: <\/strong>To start the survey, you will need a <strong>unique survey code<\/strong> found on your Kroger receipt.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-medium has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www-krogercomfeedback.com\/wp-content\/uploads\/2024\/09\/kroger-receipt-300x300.jpg\" alt=\"\" class=\"has-border-color has-ast-global-color-7-border-color wp-image-142\" style=\"border-width:2px\" srcset=\"https:\/\/www-krogercomfeedback.com\/wp-content\/uploads\/2024\/09\/kroger-receipt-300x300.jpg 300w, https:\/\/www-krogercomfeedback.com\/wp-content\/uploads\/2024\/09\/kroger-receipt-150x150.jpg 150w, https:\/\/www-krogercomfeedback.com\/wp-content\/uploads\/2024\/09\/kroger-receipt.jpg 640w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Common Issues While Taking Survey<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Survey Code Issues:<\/strong> If the <a href=\"https:\/\/www-krogercomfeedback.com\/what-to-do-if-the-survey-is-not-working\/\">receipt code doesn\u2019t work<\/a>, double-check the code entry for accuracy. If the problem remains the same, contact Kroger\u2019s customer support for assistance.<\/li>\n\n\n\n<li><strong>Technical Problems<\/strong>: For issues related to the survey website or online submission, contact customer support for troubleshooting. Provide details about the issue to get specific help.<\/li>\n\n\n\n<li><strong>Feedback Not Submitted<\/strong>: If your feedback wasn\u2019t successfully submitted, try completing the survey again to resolve the issue.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Kroger Customer Support<\/strong><\/h3>\n\n\n\n<p> If you encounter issues while completing the survey, you can ask for assistance at your local Kroger store. Store employees can provide information or direct you to the correct support channels.<\/p>\n\n\n\n<p>Kroger provides comprehensive customer support through various channels:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Customer support<\/td><td>Kroger<\/td><\/tr><tr><td>Phone Number (Toll-Free)<\/td><td>1-800-KRO-GERS(1-800-576-4377)<\/td><\/tr><tr><td>Official Website<\/td><td>https:\/\/www.kroger.com<\/td><\/tr><tr><td>E-mail<\/td><td>Stocktransfer@eq-us.com<\/td><\/tr><tr><td>Twitter<\/td><td><a href=\"https:\/\/twitter.com\/kroger?lang=en\"><strong>https:\/\/twitter.com\/kroger?lang=en<\/strong><\/a><\/td><\/tr><tr><td>Insta<\/td><td><a href=\"https:\/\/www.instagram.com\/krogerco\/?hl=en\"><strong>https:\/\/www.instagram.com\/krogerco\/?hl=en<\/strong><\/a><\/td><\/tr><tr><td>Fb<\/td><td><a href=\"https:\/\/www.facebook.com\/Kroger\/\"><strong>https:\/\/www.facebook.com\/Kroger\/<\/strong><\/a><\/td><\/tr><tr><td>Email ID<\/td><td>customerservice@kroger.com<\/td><\/tr><tr><td>Survey URL<\/td><td><a href=\"https:\/\/www-krogercomfeedback.com\/\">www.kroger.com\/feedback<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Before contacting customer support about issues while taking a survey, ensure you have the following information:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Survey Code:<\/strong> Have your unique survey code from the purchase receipt.<\/li>\n\n\n\n<li><strong>Error Details:<\/strong> Note any error messages or issues you facing while taking the survey.<\/li>\n\n\n\n<li><strong>Survey Date and Time:<\/strong> Record the date and time when you attempted to complete the survey.<\/li>\n\n\n\n<li><strong>Browser Information:<\/strong> Mention the browser and device you are using, as technical issues may change by platform.<\/li>\n\n\n\n<li><strong>Screenshots:<\/strong> If possible, take screenshots of any error messages or issues for reference.<\/li>\n<\/ol>\n\n\n\n<p>Customers can reach Kroger customer support by calling their toll-free number or sending an email. <em>The toll-free number is available nationwide, but be aware that some states have laws restricting out-of-state phone calls, which might affect availability in certain areas.<\/em><\/p>\n<!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Kroger is a major supermarket chain in the United States, offering groceries, pharmacy items, and health and beauty products. Customers can shop online through Kroger\u2019s website and mobile apps, and they can also use grocery pickup services at select locations nationwide. How to access a survey? Common Issues While Taking Survey Kroger Customer Support If [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-123","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Support - Kroger Feedback<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www-krogercomfeedback.com\/customer-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Support - Kroger Feedback\" \/>\n<meta property=\"og:description\" content=\"Kroger is a major supermarket chain in the United States, offering groceries, pharmacy items, and health and beauty products. 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